Support of SAP solutions (PCoE)
O-DIGITAL is one of five active partners in Ukraine that can provide certified support for SAP systems.
Benefits of SAP support from O-DIGITAL
O-DIGITAL provides comprehensive SAP support. We monitor performance, eliminate failures, develop system functionality and help businesses make the most of their SAP solutions.
Rapid response to incidents and failures
Regular monitoring and suggestions for system optimization
SLA
Transparency of incident resolution through Service Desk
Proactive monitoring of performance KPIs
The value that the Customer's stakeholders will receive
Before starting the project, we form the requirements and expected results from the Customer. Key roles receive the greatest value in the project:
CEO
- Increasing IT transparency and manageability
- Defining the role of IT (service, support or strategic function)
CTO
- Development of an IT strategy aligned with business strategy and development plans
- Formation of the vision of the target state of IT and the road map of development
- Development of recommendations for infrastructure renewal and transformation taking into account business goals and growth requirements
- Assessing the need to upgrade and modify existing products to improve performance and manageability
CFO
- Optimization of IT costs (TCO, CAPEX/OPEX, licenses, cloud)
Why choose O-Digital
Deep industry expertise
We specialize in ERP, CRM and IT infrastructure for medium and large businesses since 2019.
Full cycle of the project
Від аудиту та стратегії до впровадження й підтримки - ведемо клієнта на кожному етапі.
Transparency and reporting
Clear deadlines, regular reports and access to a real-time task tracker.
International certification
Partner of Microsoft, SAP and other leading vendors. Certified specialists in the team.
Experts who create effective business solutions
Our approach
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1
Business analysis
We analyze current business processes, IT landscape and key bottlenecks. We fix business goals and expected results from the implementation of SAP.
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2
Designing the target model
We form the future process model (finance, production, logistics, etc.), solution architecture and implementation roadmap taking into account the specifics of the business.
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3
Implementation and configuration of SAP systems
We customize the system for your processes, integrate with existing solutions, migrate data and automate key operations.
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4
Testing
We conduct complex testing, check the correctness of processes and data, train users and prepare the business for the transition.
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5
Go-Live
We ensure a safe transition to SAP without stopping the business, accompany the first periods of work and quickly stabilize the system.
Stages of development
We adapt the cooperation format to your scale and goals.
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PoC / Pilot
Audit of individual systems or areas (eg AD, network, cloud).
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Full audit
Comprehensive assessment of the entire IT function.
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Strategic transformation
IT strategy implementation and change control.
Реалізовані проєкти
More cases
Migration of corporate communication to the modern Microsoft cloud environment
Centralized management of employees' end devices
Case from IT Security - End User Management (MDM)
Assessment of the IT infrastructure and compliance of the ERP system with business tasks
Instant analytics based on Microsoft Fabric
Tell us about your project
Briefly describe your request or idea - we will promptly respond and offer the optimal solution.